Okay, fine, I'll be the dumbass.

[apocalypsos]

So I got a call back from the HP rep.

The good news -- My laptop does not have a cracked LCD. My laptop has a temp sending out email updates for it who accidentally sent me an update telling me that I had a cracked LCD when what I really have is spill damage.

The bad news -- SPILL DAMAGE? ARGH. *headdesk* (On the other hand, I can't remember ever spilling anything on it or near it. I've nearly spilled stuff on it, but somehow I don't think a few drops really count. *hands in air*)

So they're sending it back without repairing it because it costs about seven hundred bucks just like a cracked monitor would, and I'll just work around it until I can afford to buy a new computer, which should be the day after NEVER EVER EVER at this rate.

Le sigh.

Comments

[cavalaxis]

Maybe you could get them to drop it before they sent it back.

And I still smell a rat. I think I'd remember spilling something on my pc bad enough to damage it...

[corruptedjasper.livejournal.com]

Doesn't take much to gunk up a laptop keyboard, though, those keys are very tiny.

OTOH, anything that isn't Cola won't damage the motherboard (and 700 bucks, that's a motherboard replacement, at least I should damn well hope so).

If it were my laptop, I'd get out my Set of Good Screwdrivers and the digital camera, and take the thing apart (the camera is to take pictures of which screw goes where). Once you have the motherboard free you can basically just rinse it off under the tap and then let it airdry for a day or so.

I fully appreciate that the willingness to take $1000 pieces of equipment to bits at a moment's notice makes me a bit of a freak.