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apocalypsos) wrote2009-06-05 10:37 pm
apocalypsos) wrote2009-06-05 10:37 pm
... oops.
Spotted on Not Always Right, from a coffee shop ...
(Note: I’m a customer and overhear this exchange while waiting in line.)
Barista: “Here’s your change… have a nice day.”
Customer: “You know, you haven’t smiled once.”
Barista: “Sorry.”
Customer: “I’m so sick of the attitude of people in the service industry! Is it so hard to give your customers a smile as you’re pouring water through beans? You all are so arrogant, it makes me sick!”
Barista: *eyes begin to well up*
Customer: “Why aren’t you smiling?!”
Barista: “…because my father died last night.”
(At this point, you could hear a pin drop. The customer is literally glared out of the shop, forgetting her coffee.)
(Note: I’m a customer and overhear this exchange while waiting in line.)
Barista: “Here’s your change… have a nice day.”
Customer: “You know, you haven’t smiled once.”
Barista: “Sorry.”
Customer: “I’m so sick of the attitude of people in the service industry! Is it so hard to give your customers a smile as you’re pouring water through beans? You all are so arrogant, it makes me sick!”
Barista: *eyes begin to well up*
Customer: “Why aren’t you smiling?!”
Barista: “…because my father died last night.”
(At this point, you could hear a pin drop. The customer is literally glared out of the shop, forgetting her coffee.)
no subject
(Two years on my dad is cancer free, and I often wish I could get in touch with that customer and tell her how grateful I am that she understood why I yelled at her once I explained what was going on. Every now and again customers don't suck.)