Oh, sure, this happens today.

[apocalypsos]

My computer is not registering that my Zen is hooked up to it.

I mean, it is, somewhat. It's charging the battery, and when I plug in the USB cable it dings and asks me what I want to do with it, but then the organizer starts up and it's not even registering it's there. Neither is it showing it's there when I check the computer.

I've tried resetting the player, I've tried switching USB ports, I've tried switching USB cords. Nothing is working, and it's really annoying me because I have nothing better to do until I have to do family stuff and I was going to kill time stuffing the damn thing with the MP3s I hadn't already put on there.

Anybody got any bright ideas about how to get it to work?

Comments

[siberian-skys.livejournal.com]

This is probably a long shot, but have you tried rebooting your computer?

[apocalypsos.livejournal.com]

Yup. Still didn't work.

[siberian-skys.livejournal.com]

Then, I'm sorry, hun, I got nothin'.

I love your icon. He's so cute.

[faith21.livejournal.com]

Uninstall the software and reinstall it?

or how about this: http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=31,E=0000000000181225866,K=4107,Sxi=7,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(19287)

(if the link doesn't work, let me know)

You may need a software or driver update - http://www.creative.com/support/

Good luck!

[apocalypsos.livejournal.com]

Thanks! That was my next thought, although I don't have the CD for the software with me so I just figured I'd do it later.

Boy, am I glad I have a few hours to kill now. :)

[faith21.livejournal.com]

Yeah, at least you're not in a big rush... don't you just love when something simple becomes a big project?

[azurelunatic]

If you can get into the device manager (my computer, system properties, hardware), you can see if it thinks it's doing anything when you plug it in, or something. I believe that's where you go when you want to uninstall something from a USB port when you want it to re-install, but how that happens is not being immediately apparent to me.

[stone-princess.livejournal.com]

If alelse fails, I'd try open file manager and going to where it is and right-clicking on it and reformatting it through windows and then trying again. You lose everything on the device, but usually it make sit work again if it's non responsive.

[gamiila.livejournal.com]

And if all else fails, drop Creative a line. They're very good at responding, within a few hours at most is my experience.

[kittykatz.livejournal.com]

Is your zen low on battery?