What the hell is wrong with people? No, seriously, I want to know. I had a steady stream of customers come in here from 6 o'clock on, and all of the ones who wanted to pick up packages said they had gotten phone message saying they had a package here to be picked up but didn't bother to bring the tracking number with them. I'm sorry, but what exactly do these people think we mean when we say they need to refer to a tracking number when they call or come to the station? And we do. We're required to say both the tracking number and the customer service number when we call.
Do they think we're leaving both numbers just for the hell of it to see if they'll actually fall for our nefarious trick and call the phone number? Because really, if we were going to try to make them do party tricks over the phone, don't they think we'd be a little more creative?
"If you want your package, please come to your local office wearing a bunny costume with a squid on your head and sing the theme song to 'The Wuzzles'."
"To get your package, please appear on the local news naked and dancing in the Reflecting Pool while throwing little pickles at passersby."
"If you'd like to acquire your misdelivered parcel, please invent time travel, go back to the mid-ninetites, and help a poor, painfully cute aspiring writer just graduating from high school win an incredibly large lottery jackpot."
Really, people, is that too much to ask?!
Do they think we're leaving both numbers just for the hell of it to see if they'll actually fall for our nefarious trick and call the phone number? Because really, if we were going to try to make them do party tricks over the phone, don't they think we'd be a little more creative?
"If you want your package, please come to your local office wearing a bunny costume with a squid on your head and sing the theme song to 'The Wuzzles'."
"To get your package, please appear on the local news naked and dancing in the Reflecting Pool while throwing little pickles at passersby."
"If you'd like to acquire your misdelivered parcel, please invent time travel, go back to the mid-ninetites, and help a poor, painfully cute aspiring writer just graduating from high school win an incredibly large lottery jackpot."
Really, people, is that too much to ask?!
no subject
Date: 2004-11-17 05:56 pm (UTC)no subject
Date: 2004-11-17 06:03 pm (UTC)My friend just called me b/c he is coming into DC tomorrow with his friend from Australia who has never been to the US. He wanted to know,
a) If he could sleep on my floor here in Arlington; and
b) what they should do.
I told them to be sure to go by the Reflecting Pool.
Wouldn't it be great if the first thing his friend sees is someone dancing naked in the Reflecting Pool with a handful of pickles???
no subject
Date: 2004-11-17 06:34 pm (UTC)(And quite honestly, I completely sympathize. People call the main division line which I answer for no good reason, and ask for Person X. I give them Person X's number, and transfer them. Ten minutes later they call up afuckinggain and ask for Person X. And I transfer them again. Lather, rinse, and repeat. And they do not get that Person X is either NOT BLOODY THERE, or not answering their phone, and it does not matter how many times they ask for them, the answer is going to be the same. My response to the phone ringing is FUCK OFF AND FUCKING DIE.)
no subject
Date: 2004-11-17 07:16 pm (UTC)(came here by way of meta quotes)