Okay, fine, I'll be the dumbass.

[apocalypsos]

So I got a call back from the HP rep.

The good news -- My laptop does not have a cracked LCD. My laptop has a temp sending out email updates for it who accidentally sent me an update telling me that I had a cracked LCD when what I really have is spill damage.

The bad news -- SPILL DAMAGE? ARGH. *headdesk* (On the other hand, I can't remember ever spilling anything on it or near it. I've nearly spilled stuff on it, but somehow I don't think a few drops really count. *hands in air*)

So they're sending it back without repairing it because it costs about seven hundred bucks just like a cracked monitor would, and I'll just work around it until I can afford to buy a new computer, which should be the day after NEVER EVER EVER at this rate.

Le sigh.

Comments

[rebbyrebs.livejournal.com]

TMobile is trying to stick that lame ass excuse on me as well. I had problems with my connection on one of my phone, mind you, the other one worked just fine. They had me send it in and they will try to figure out what was wrong. Labeled it with Liquid Damage. Didn't even bother to look past the liquid damage. I called and told them I never had the phone near any liquid to cause that much damage. They charged me $100 just because the liquid damage wasn't covered under my warranty.

Pissed me off.