apocalypsos: (headdesk)
[personal profile] apocalypsos
Southwest Airlines Thinks Your Outfit is Inappropriate

A Hooters waitress (and why her job has any importance in regards to this story, I don't know, although the writers are obviously on her side in this) is asked to leave a plane because her outfit is supposedly offensive. Her outfit? A denim miniskirt, a tank top, a summer sweater, and high-heeled sandals. Keep in mind, she was flying into Arizona, which lately has been only slightly cooler than the surface of the sun.

Apparently Southwest has said they don't have a dress code this would go against and the customer rep in question must have just decided to do this on his own, but sheesh.

*****

Also from the same site, a customer records his 7-hour delayed Delta flight in all its baby-screaming glory.

That one particularly hit home because one of the girls in the lesbian couple at work flew down to Florida last week to visit her aunt and had a similarly heinous experience with Delta and her flight being delayed for an entire day and a half. She ended up in Atlanta and got a voucher for a free hotel room, which turned out to be in a hotel that was experiencing a power outage. When she went back to tell them, the Delta rep snapped, "Well, WE can't do anything about that!" And when they wouldn't let her get into her luggage for tampons and she asked if they could help her with that (she didn't have a hell of a lot of money on her at that point), the rep basically took her head off and said it's not her damn job and she's got a bunch of other people to help.

We knew it must have been bad when her girlfriend said she got a phone call from her with her sobbing from stress on the other end of the line. Seriously, she is not that chick, although I can picture her giving Delta hell now that she's calmed down. :)

*****

Oh, and there's not exactly a news story associated with this (I don't think), but speaking of bad customer service ...

This is yet another story from a co-worker, although luckily it wasn't her that had to deal with it. One of my supervisors at work had to go to the hospital last week to have something like four pints of blood replaced. They dropped her off at the emergency room on the way to work, which sucks enough as it is.

While she was waiting there, a man rushed in with a woman pressing a bloody towel to her face saying that they needed help fast because, as he put it, half of her face was gone. The clerk made him go ring the bell for service. Then the clerk sent them both over to fill out insurance paperwork. Meanwhile, poor Lady With Half A Face is still bleeding into a towel.

My supervisor ends up in a room getting blood (which ... I don't know the procedure or what she's got, but it apparently takes a long damn time so she was going to be there a while) and after a bit they bring in Lady With Half A Face to share a room with her. They lay her down in the other bed and finally start working on her. They take forever, and at the same time say that they've called a plastic surgeon to come in and fix her injuries.

As my supervisor found out, the story behind her injuries was that she was at a birthday party at a friend's house and went inside the house to say goodbye to the person throwing the party. She bent down to give the woman's dog a pet and kiss goodbye, and the normally well-behaved dog snapped and went straight for her face. (For the record the dog in question was a pit bull, but Jesus, can we not have THAT particular argument in the comments?) In any event, she was pretty calm, considering her injuries were awful and her lip was pretty much hanging off her face.

About an hour and a half later, about five to six hours after she'd first walked in the front door, they came in and told the woman that the plastic surgeon had never responded to the messages they'd left him, and they were going to have to fly her to another hospital a good hour or so away. The last my supervisor saw of her, she was on her way out the door to the other hospital and she was understandly pissed off.

I think I can safely say that there's no fucking way I'm going anywhere near THAT hospital, although at the rate it's going in this area I'm running out of hospitals I trust not to treat me like crap or let me bleed to death or something.

*****

Oh, and did I ever mention that a couple months back, a woman gave birth alone in a cell in the local prison after four hours of labor?

Date: 2007-09-06 03:12 am (UTC)
From: [identity profile] slashfairy.livejournal.com
weell. hell.

I can say it does usually take between 3 and 4 hours per unit of blood, because the faster blood's given the more likely a reaction [in trauma we'll pour it in, but then that's the least of the problems, isn't it? when it's coming out as fast as it goes in?]

but the rest of it. I hope that plastic surgeon's reported, and that the ER crew has good documentation that it's him and his answering service not their attempts to reach him.

um, southwest? looked at your old stewardess uniforms lately? hello!! <"http://www.npr.org/templates/common/image_enlargement.php?imageResId=5739460">And go-go boots?

and finally. jesus fucking christ. I hope that nurse [doesn't say if it's an RN or LVN, male or female, but still. there are standards, and there are rules] is reported to their licensing board, too.

eeps. is all i can say.

Date: 2007-09-06 03:24 am (UTC)
From: [identity profile] kurukami.livejournal.com
Clearly the Southwest employee was some kind of overconservative twit. What did he expect her to wear in that kind of heat? A burkha?

As regards Delta... *shudder* Can I just say I'm glad I had no trouble with my from from Boston Logan to Atlanta and back? : )

Date: 2007-09-06 03:49 am (UTC)
From: [identity profile] squee1123.livejournal.com
i tend to get sick ont eh plane when its just sitting there. not sure why. i would end up throwing up before we even took off. and my mother's tranquilizers would have run out. shes be pissed and freaked out.

Date: 2007-09-06 04:55 am (UTC)
From: [identity profile] callie-chan.livejournal.com
fdhsjsajhfj. My brother and I, just this year, flew from Ohio to the Chicago-O'Hare Airport for the duration of Anime Central and back by ourselves. We are not well-traveled people; hell, I don't even own credit cards(because I do not trust myself with them), so we are not exactly equipped to handle issues if they arise. It was our first trip out of state without our parents accompanying us.

We flew Delta. I thank god our flights were routine because from these horror stories, it sounds like we could have gotten seriously fucked.

Date: 2007-09-06 05:27 am (UTC)
From: [identity profile] quietdiscerning.livejournal.com
GREAT. just great now im gonna be UBER paranoid about flying home from california (flying Delta!).

THANKS JENN. ;)

and dude, seriously, these are some horror stories. the world, she is a cruel place.

Date: 2007-09-06 11:31 am (UTC)
From: [identity profile] ladyelaine.livejournal.com
Yeah, my sister had her face bitten off (not entirely, but still...) by a German Shepherd when she was five. She still has stitch scars in both her temples, and she had to have her entire nose rebuilt.

At 34, she says she can still remember seeing the inside of the dog's mouth, right down his throat.

Date: 2007-09-06 05:56 pm (UTC)
From: [identity profile] mareklamo.livejournal.com
Ugh, Delta is an evil, lying airline. Although to be fair, all airlines are evil liars.

Date: 2007-09-07 10:40 am (UTC)
From: [identity profile] astrothsknot.livejournal.com
Isn't Southwest the airline while the pilots flew naked?

Date: 2007-09-07 10:41 am (UTC)
From: [identity profile] astrothsknot.livejournal.com
WHERE...not while.

*Looks for vocab in the cupboards*

Date: 2007-09-12 08:55 pm (UTC)
fyrdrakken: (Leela)
From: [personal profile] fyrdrakken
I remember hearing a few of those stories about how badly pregnant women get treated in prison -- this was definitely not the first one to give birth in her cell while the guards ignored cries for help. As I recall, I was reading some of those stories in a piece arguing against states who wanted to make fetal endangerment an imprisonable crime, since these prison conditions make jailing the mother itself an act of child endangerment...

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