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apocalypsosSouthwest Airlines Thinks Your Outfit is Inappropriate
A Hooters waitress (and why her job has any importance in regards to this story, I don't know, although the writers are obviously on her side in this) is asked to leave a plane because her outfit is supposedly offensive. Her outfit? A denim miniskirt, a tank top, a summer sweater, and high-heeled sandals. Keep in mind, she was flying into Arizona, which lately has been only slightly cooler than the surface of the sun.
Apparently Southwest has said they don't have a dress code this would go against and the customer rep in question must have just decided to do this on his own, but sheesh.
*****
Also from the same site, a customer records his 7-hour delayed Delta flight in all its baby-screaming glory.
That one particularly hit home because one of the girls in the lesbian couple at work flew down to Florida last week to visit her aunt and had a similarly heinous experience with Delta and her flight being delayed for an entire day and a half. She ended up in Atlanta and got a voucher for a free hotel room, which turned out to be in a hotel that was experiencing a power outage. When she went back to tell them, the Delta rep snapped, "Well, WE can't do anything about that!" And when they wouldn't let her get into her luggage for tampons and she asked if they could help her with that (she didn't have a hell of a lot of money on her at that point), the rep basically took her head off and said it's not her damn job and she's got a bunch of other people to help.
We knew it must have been bad when her girlfriend said she got a phone call from her with her sobbing from stress on the other end of the line. Seriously, she is not that chick, although I can picture her giving Delta hell now that she's calmed down. :)
*****
Oh, and there's not exactly a news story associated with this (I don't think), but speaking of bad customer service ...
This is yet another story from a co-worker, although luckily it wasn't her that had to deal with it. One of my supervisors at work had to go to the hospital last week to have something like four pints of blood replaced. They dropped her off at the emergency room on the way to work, which sucks enough as it is.
While she was waiting there, a man rushed in with a woman pressing a bloody towel to her face saying that they needed help fast because, as he put it, half of her face was gone. The clerk made him go ring the bell for service. Then the clerk sent them both over to fill out insurance paperwork. Meanwhile, poor Lady With Half A Face is still bleeding into a towel.
My supervisor ends up in a room getting blood (which ... I don't know the procedure or what she's got, but it apparently takes a long damn time so she was going to be there a while) and after a bit they bring in Lady With Half A Face to share a room with her. They lay her down in the other bed and finally start working on her. They take forever, and at the same time say that they've called a plastic surgeon to come in and fix her injuries.
As my supervisor found out, the story behind her injuries was that she was at a birthday party at a friend's house and went inside the house to say goodbye to the person throwing the party. She bent down to give the woman's dog a pet and kiss goodbye, and the normally well-behaved dog snapped and went straight for her face. (For the record the dog in question was a pit bull, but Jesus, can we not have THAT particular argument in the comments?) In any event, she was pretty calm, considering her injuries were awful and her lip was pretty much hanging off her face.
About an hour and a half later, about five to six hours after she'd first walked in the front door, they came in and told the woman that the plastic surgeon had never responded to the messages they'd left him, and they were going to have to fly her to another hospital a good hour or so away. The last my supervisor saw of her, she was on her way out the door to the other hospital and she was understandly pissed off.
I think I can safely say that there's no fucking way I'm going anywhere near THAT hospital, although at the rate it's going in this area I'm running out of hospitals I trust not to treat me like crap or let me bleed to death or something.
*****
Oh, and did I ever mention that a couple months back, a woman gave birth alone in a cell in the local prison after four hours of labor?
A Hooters waitress (and why her job has any importance in regards to this story, I don't know, although the writers are obviously on her side in this) is asked to leave a plane because her outfit is supposedly offensive. Her outfit? A denim miniskirt, a tank top, a summer sweater, and high-heeled sandals. Keep in mind, she was flying into Arizona, which lately has been only slightly cooler than the surface of the sun.
Apparently Southwest has said they don't have a dress code this would go against and the customer rep in question must have just decided to do this on his own, but sheesh.
*****
Also from the same site, a customer records his 7-hour delayed Delta flight in all its baby-screaming glory.
That one particularly hit home because one of the girls in the lesbian couple at work flew down to Florida last week to visit her aunt and had a similarly heinous experience with Delta and her flight being delayed for an entire day and a half. She ended up in Atlanta and got a voucher for a free hotel room, which turned out to be in a hotel that was experiencing a power outage. When she went back to tell them, the Delta rep snapped, "Well, WE can't do anything about that!" And when they wouldn't let her get into her luggage for tampons and she asked if they could help her with that (she didn't have a hell of a lot of money on her at that point), the rep basically took her head off and said it's not her damn job and she's got a bunch of other people to help.
We knew it must have been bad when her girlfriend said she got a phone call from her with her sobbing from stress on the other end of the line. Seriously, she is not that chick, although I can picture her giving Delta hell now that she's calmed down. :)
*****
Oh, and there's not exactly a news story associated with this (I don't think), but speaking of bad customer service ...
This is yet another story from a co-worker, although luckily it wasn't her that had to deal with it. One of my supervisors at work had to go to the hospital last week to have something like four pints of blood replaced. They dropped her off at the emergency room on the way to work, which sucks enough as it is.
While she was waiting there, a man rushed in with a woman pressing a bloody towel to her face saying that they needed help fast because, as he put it, half of her face was gone. The clerk made him go ring the bell for service. Then the clerk sent them both over to fill out insurance paperwork. Meanwhile, poor Lady With Half A Face is still bleeding into a towel.
My supervisor ends up in a room getting blood (which ... I don't know the procedure or what she's got, but it apparently takes a long damn time so she was going to be there a while) and after a bit they bring in Lady With Half A Face to share a room with her. They lay her down in the other bed and finally start working on her. They take forever, and at the same time say that they've called a plastic surgeon to come in and fix her injuries.
As my supervisor found out, the story behind her injuries was that she was at a birthday party at a friend's house and went inside the house to say goodbye to the person throwing the party. She bent down to give the woman's dog a pet and kiss goodbye, and the normally well-behaved dog snapped and went straight for her face. (For the record the dog in question was a pit bull, but Jesus, can we not have THAT particular argument in the comments?) In any event, she was pretty calm, considering her injuries were awful and her lip was pretty much hanging off her face.
About an hour and a half later, about five to six hours after she'd first walked in the front door, they came in and told the woman that the plastic surgeon had never responded to the messages they'd left him, and they were going to have to fly her to another hospital a good hour or so away. The last my supervisor saw of her, she was on her way out the door to the other hospital and she was understandly pissed off.
I think I can safely say that there's no fucking way I'm going anywhere near THAT hospital, although at the rate it's going in this area I'm running out of hospitals I trust not to treat me like crap or let me bleed to death or something.
*****
Oh, and did I ever mention that a couple months back, a woman gave birth alone in a cell in the local prison after four hours of labor?
