... oops.

[apocalypsos]

Spotted on Not Always Right, from a coffee shop ...

(Note: I’m a customer and overhear this exchange while waiting in line.)

Barista: “Here’s your change… have a nice day.”

Customer: “You know, you haven’t smiled once.”

Barista: “Sorry.”

Customer: “I’m so sick of the attitude of people in the service industry! Is it so hard to give your customers a smile as you’re pouring water through beans? You all are so arrogant, it makes me sick!”

Barista: *eyes begin to well up*

Customer: “Why aren’t you smiling?!”

Barista: “…because my father died last night.”

(At this point, you could hear a pin drop. The customer is literally glared out of the shop, forgetting her coffee.)

Comments

[liz-w.livejournal.com]

I actually had this happen to me in a class -- I came in late, didn't have my assignment, and the professor was having a hideous week and I was apparently the straw that broke the camel's back (and up until that point had pretty much always been the star pupil), and she ended up screaming at the class for five minutes about how unprepared and unprofessional we all were while I sat in my chair and cried. At the end of class I went up to talk to her, and she snapped, "What is up with YOU?" and I stammered out, "My father died on Sunday." Literally all the blood drained out of her face, I thought she was going to faint. She still remembers that day and is probably more traumatised about it than I am!